Financial protection

Your booking

You never pay before we’ve confirmed your place in writing. Your deposit then secures it, and the balance is due before departure (usually eight weeks before). Everything you pay goes to Tennis Breaks Ltd, and your confirmation shows exactly what’s been paid and what’s still due.

Paying safely

We send you our payment details ourselves, by email or over the phone. We will never change our bank details by email. If you ever receive a message saying our details have changed, please don’t pay — call us on +44 7961 170675 first.

Flights

Our holidays are arranged so that you book your own flights — we search the best options for you and advise, but the flight booking is made by you, directly with the airline or agent. That means your flights are covered by the airline’s and your card provider’s own protections.

Travel insurance

Travel insurance is a condition of travelling with us. It’s your main protection against cancellation, medical costs and lost belongings, so please make sure you’re covered — including for your tennis equipment — from the moment you book.

Peace of mind

We’ve been running trips since 1997, and looking after our guests is the whole point of what we do. If you’re ever unsure about anything to do with your booking or your money, just ask.

Any questions?

Get in touch at paul@tennisbreaks.co.uk or +44 7961 170675 and we’ll talk it through.