TENNIS BREAKS LTD.

For all bookings made within 8 weeks of departure, the full amount of the holiday price is required with the booking form.

The accommodation booked is reserved exclusively for the persons named on the booking form. Subletting or assignment or sharing is not permitted. All damages and breakages will be charged to the client and must be paid before vacating the property.

The accommodation rental period commences after 2 PM on the day of arrival and ceases at 10 AM on the day of departure.

We make the necessary reservation and your deposit is accepted in part payment of the agreed cost of the booking and is credited to your account. The contract exists between us after you have received a confirmation invoice, normally within 7 days, which should be checked and queried if not in order. We shall not be liable if any of the information is incorrect if you have not notified us within 7 days of receipt.

If it becomes necessary for you or any member of your party to cancel your booking or part of it, you must inform us in writing immediately. Cancellation charges are calculated from the date we receive written notification in our office. If we receive the written notification within 6 weeks of departure, then the cancellation charges below will apply:

More than 56 days before departure –  Deposit:

• 55 – 29 days – 75%
• 28 or less days – 100%

We plan the arrangements for holidays many months in advance and although it is unlikely that we will have to make any changes to confirmed arrangements, it does occasionally happen. We reserve the right to make such changes at any time. Most changes are of a minor nature and we will advise you as soon as possible before your departure.

Sometimes major changes are necessary to your accommodation. Major changes include change of accommodation to that of a cheaper price (see Cancellation)

• Accept the changed arrangements
• Cancel your holiday.
• If you choose either (a) you will also be offered a credit towards the costs of your holiday as shown below:
• Changes more than 56 days before departure – NIL
• Changes between 55 – 29 days before departure – £10 per person   (iii) changes between 28 –15 days – £20 per person
• Changes between 14 – 8 days before departure – £30 per person (v) changes less than 7 days before departure £40 per person

If you choose to cancel your holiday we will refund all monies paid.

In the unlikely event of insufficient numbers that, in our opinion, make the holiday non-viable, we reserve the right to cancel your booking, subject to us reimbursing all deposits paid.

We reserve the right at our absolute discretion to terminate without notice the holiday arrangements of any customer whose behaviour is such that it is likely in our opinion to cause distress, damage or annoyance to our customers, employees, and property or to any third party.

Full cancellation charges will apply, and we will be under no obligation whatsoever to provide a refund or compensation for costs, which may be incurred. Tennis Breaks Ltd has no control over the behaviour of person staying at or visiting your holiday accommodation and is not responsible for any withdrawal or impairment of facilities or other loss or damage caused by them.

We cannot accept liability in any circumstances where performance and/or prompt performance of the contract is prevented by reasons of war, threat of war, civil strife, riots, terrorist activities, industrial disputes, natural and nuclear disaster, fire or adverse weather conditions.

Great care has been taken to ensure that the holiday promoted is of good quality, however if any changes to your holiday are necessary, due to circumstances beyond our control, we would advise you prior to departure. Where major changes are necessary, we would offer a full refund. (A major change would constitute change of accommodation to a lower grade)